Frequently Asked Questions

There’s no such thing as a silly question!
Can I buy my ticket at the door?

Yes, you can. However, we strongly advise you to book tickets in advance as the show often sells out, and it makes us ever so sad to have to turn people away at the door!

Do you offer group discounts?

Yes, we do. We offer discounts to nursery and school groups, and to groups over 10+. If you would like to book discounted tickets please email or use the form on the Contact Us page.

What is the age range for the fairytales?

For children the ideal age range is 2 to 10 years, but all ages are welcome. Toddlers enjoy the colours, movement and music, and there is plenty for the adults to enjoy too!

The show can be a little bit scary at times, but it’s always just enough – never too much and never too little.

Do you have a contact telephone number?

We have an Enquiries Line which you can call on 0203 394 0634. Please note, we are unable to accept bookings over the telephone.

How long is the show?

The show lasts 75 minutes, but be sure to leave an extra ten or fifteen minutes to meet all of the characters at the end!

Do you serve refreshments? 

Yes, there will be snacks and drinks available for both children and adults.

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